Dusty Rocker Boots are a specialty product created with the finest natural leathers and hides on the highest quality of leather soles. Every pair of Dusty Rocker Boots specializes in boots with interchangeable inlays, therefore each pair of Dusty Rockers include a hand cut set of leather inserts placed in the boot before it is packaged and shipped. Because our products are bench-made, hand-lasted, and made with natural products, you will see minor differences in your products from time to time. We take great pride in the craftsmanship of our products as well as comfort and quality. Please check out our warranty and return policies below!!
Warranty: Boots: Dusty Rocker Boots and Broken T Boots warrants that the products will be free of significant defects in material and workmanship for a period of 90 days from the date of shipment. This however, is not a guarantee against normal wear and tear. This warranty does not apply where the products have been abused; subjected to neglect, accident, improper storage and handling, or abnormal physical stress or environmental conditions including but not limited to, water, sun or chemical exposure; or reconstructed, repaired, or altered by anyone other than Dusty Rocker Boots or Broken T Boots or its authorized representatives. Except for the warranties set forth in this paragraph, Dusty Rocker Boots and Broken T Boots makes no warranty whatsoever with respect to the products. Dusty Rocker Boots and Broken T Boots shall in NO EVENT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, EVEN IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Proof of purchase must be provided with every pair of Dusty Rocker Boots and Broken T Boots sent in for repair. YOU MUST HAVE YOUR PURCHASE RECEIPT FOR YOUR WARRANTY TO BE VALID. Any items purchased on sale, samples, cash & carry or close out are as is – Dusty Rocker Boots and Broken T Boots Warranty policy does NOT apply to these items at any time. Warranty issues email: email@example.com or sales@brokenTboots.com
If the boots are not under warranty, the following prices will apply along with handling and shipping charges.
Retail Repair Pricing:
§ New Sole (Remake) $150.00
§ Stitching Repair $20.00 - 80.00
ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER BEFORE BEING SENT IN. THEY WILL BE REFUSED IF THERE IS NO RETURN AUTHORIZATION NUMBER ON THE OUTSIDE OF THE BOX.
Please see below for a FEW scenarios, but not limited to, that are NOT covered under Dusty Rocker Boots or Broken T Boots warranty!
§ Mismatched boots that have been in the store for longer than 10 days from invoice date.
WHOLESALE DEALER ACCOUNTS INFORMATION
Wholesale Dealer Accounts: You must register and create an account on our website at www.dustyrockerboots.com. IF APPROVED, you will be able to view our complete product line and wholesale pricing from our website. Please fax in a copy of your resale certificate to 817-887-3672 or it can be emailed firstname.lastname@example.org or sales@brokenTboots.com . A sales representative will contact you to set up a phone or in-person appointment once you have been approved. Not all accounts are approved due to the type of business or if multiple accounts are already in your area. It is important to register because we have accounts close from time to time and your account can be considered for approval at any time. Also, please check back on our website for future market dates – we would love to see you and visit with you!
Wholesale ordering Information: All wholesale orders need to be placed with your prospective rep. You can also email them to email@example.com or sales@brokenTboots.com. Please be sure your faxed and e-mailed orders are signed and your store name, address, phone number, contact person and payment information is included. Before processing any orders we must have a credit card authorization form on file, completely filled out and signed by the responsible party, as well as a current resale certificate. (All forms can be requested by emailing firstname.lastname@example.org or sales@brokenTboots.com if you have a wholesale account)
Wholesale minimum opening orders for details: Minimum opening order 15 pair
Call 940-761-9960. Or email us at email@example.com or sales@brokenTboots.com
Wholesale Cancellations: All goods ordered by you are specifically manufactured for you per your order. Cancellation will only be approved within 5 days of order placement. We are not able to change or cancel orders that have already moved into the production phase. Purchaser assumes financial responsibility for the order once the order has been placed into the production process. Any orders canceled after 5 business days will be charged a 35% restocking fee. To cancel orders please contact your rep, or e-mail firstname.lastname@example.org or sales@brokenTboots.com
Wholesale payment: When placing an order, for your convenience, Dusty Rocker Boots and Broken T Boots accepts cash, money or cashier’s checks, ACH payments, American Express, Discover, Visa and MasterCard. All first time orders must be paid in full at time of order with a credit card. Reorders will be charged a minimum of 10 days prior to shipping, for the total amount for what will be shipped. For customers using credit cards- If your order has been placed and your card has been declined, we will make three attempts to contact you for another form of payment. If after three attempts, we are unable to contact you by phone or email your order will be canceled. The canceled order will be subject to a 35% restocking fee and your account will be closed. If we elect to re-open your account, all future orders will require payment in full at the time the order is placed. Before processing any orders, we must have a credit card authorization form on file (completely filled out and signed by the responsible party) as well as a current resale certificate for all wholesale dealer accounts.
For customers approved to submit check for payment-Return check fee is $100.00 for each returned check.
For customers approved for Net accounts- All bills 45 days or more overdue are sent to collections.
No credit for merchandise of any form will be honored if not used within a 12 month period from issue.
Wholesale Shipping: The standard shipping method we use is FedEx ground; however, if you'd like to receive your order faster, you can select other shipping options at the time of purchase. Unfortunately, we're not able to ship to P.O. boxes, so please use your physical address when ordering. Note: Shipping rates are weight-based. To reflect FedEx's policies, all weights are rounded up to the nearest pound. You are also welcome to provide your shipping account for various carriers if you choose to do so. Standard shipping rates do not apply for Alaska, Hawaii and foreign countries.
Drop Ship: Dusty Rocker Boots and Broken T Boots will drop ship for your business. Drop ship charges start at $15.95, which is the shipping charge. No fees for Drop Ship are assessed.
Foreign Destinations: Buyer shall, upon request, take all actions and provide all certificates, undertakings or other documents requested to enable Dusty Rocker Boots and Broken T Boots to export the Products from the country of manufacture. Buyer is responsible for or required to reimburse Dusty Rocker Boots and Broken T Boots for any and all duties, taxes or other costs necessary to import them. Foreign shipping rates historically have been higher than domestic rates.
Retail Ordering Information: All orders can be placed online, emailed to email@example.com or sales@brokenTboots. If you e-mail in your order, please be sure your orders are signed along with your name, address, phone number, contact person and payment information. Before processing a faxed or e-mailed order we must have a credit card authorization form on file, completely filled out and signed by the responsible party – NO EXCEPTIONS!
Retail Ship Dates: Based on availability, orders may ship at once, but can take up to 10 to 12 weeks if on back order. If you need a product shipped immediately please call 940-761-9960 or e-mail our office at firstname.lastname@example.org or sales@brokenTboots.com so we can better help you!
Retail Payment: When placing an online order, for your convenience, Dusty Rocker Boots and Broken T Boots accepts American Express, Discover, Visa and MasterCard. Your credit card will be billed at the time your retail order is placed. If we do not have your order in stock, a Dusty Rocker Boots and Broken T Boots representative will contact you via email or phone to let you know the approximate ship date.
Retail Shipping: We ship all items via Fed EX. Shipping rates vary - beginning at $5.00 for inserts and $13 for individual pairs of boots, and increase with dependence on distance and weight. Standard shipping rates do not apply for Alaska, Hawaii and foreign countries. Any discrepancies on your shipment must be made in writing within 10 days of invoice date. If for some reason, you choose to have your order shipped in multiple shipments due to backordered items or multiple destinations you will be charged multiple shipping charges.
Retail Cancellations: All goods ordered by you are specifically manufactured for you per your order. Cancellation will only be approved within 5 days of order placement. We are not able to change or cancel orders that have already moved into the production phase. Purchaser assumes financial responsibility for the order once the order has been placed into the production process. Any orders canceled after 5 business days will be charged a 35% restocking fee. To cancel your order please e-mail email@example.com or sales@brokenTboots.com
Retail Returns: We trust you will be satisfied with your Dusty Rocker Boots and Broken T Boots purchase. However, should you decide the merchandise is not satisfactory, our online retail return policy is stated below:
The merchandise must be returned within fourteen (14) calendar days of purchase.
The merchandise must be in its original, unused condition unless there is a manufacturer's defect.
Returns will not be accepted on any custom orders that are made to your specifications and that have been signed off on by the customer. Cancellations of these items are only allowed in the proper time period of 5 days within placement of order & if production on the items has not been started. Returns will only be accepted if there is a manufacture defect or if the order was not made correctly.
The merchandise may be mailed back to us, once a Dusty Rocker Boots and Broken T Boots customer service representative has issued you a Return Authorization number. Please leave all merchandise tags attached. Also, please note that if you choose to mail the merchandise back, you will be responsible for the shipping fees. We recommend that you insure the package and ship via a traceable method. No refunds are given on shipping and handling charges. Personalized and special ordered items cannot be returned.
Return packages to the address:
Dusty Rocker Boots and Broken T Boots
615 Main Street
Byers, TX 76357
PLEAE NOTE THAT ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER, OR THEY WILL BE REFUSED.
Dusty Rocker Boots and Broken T Boots LLC will issue a refund in the form and amount of the original tender paid (including sales tax) when all of the return requirements have been met.
YOUR MEMBERSHIP ACCOUNT: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Dusty Rocker Boots and Broken T Boots and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
COPYRIGHT: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software are the property of Dusty Rocker Boots and Broken T Boots or it's content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Dusty Rocker Boots and Broken T Boots and protected by U.S. and international copyright laws.
TRADEMARKS: Dusty Rocker Boots and Broken T Boots trademarks and trade dress may not be used in connection with any product or service that is not Dusty Rocker Boots and Broken T Boots LLC, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Dusty Rocker Boots and Broken T Boots LLC. All other trademarks not owned by Dusty Rocker Boots and Broken T Boots LLC or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Dusty Rocker Boots and Broken T Boots LLC or its subsidiaries.
LICENSE AND SITE ACCESS: Dusty Rocker Boots and Broken T Boots LLC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Dusty Rocker Boots and Broken T Boots LLC. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Dusty Rocker Boots and Broken T Boots LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Dusty Rocker Boots and Broken T Boots LLC and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Dusty Rocker Boots and Broken T Boots LLC name or trademarks without the express written consent of Dusty Rocker Boots and Broken T Boots LLC. Any unauthorized use terminates the permission or license granted by Dusty Rocker Boots and Broken T Boots LLC. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Dusty Rocker Boots and Broken T Boots LLC so long as the link does not portray Dusty Rocker Boots and Broken T Boots LLC, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Dusty Rocker Boots and Broken T Boots LLC proprietary graphic or trademark as part of the link without express written permission.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT: Visitors may post reviews, comments, other content, submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Dusty Rocker Boots and Broken T Boots LLC reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Dusty Rocker Boots and Broken T Boots LLC and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Dusty Rocker Boots and Broken T Boots LLC and its associates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Dusty Rocker Boots and Broken T Boots LLC or its associates for all claims resulting from content you supply. Dusty Rocker Boots and Broken T Boots LLC has the right but not the obligation to monitor and edit or remove any activity or content. Dusty Rocker Boots and Broken T Boots LLC takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS: All items purchased from Dusty Rocker Boots and Broken T Boots LLC are made pursuant to a shipment contract. This basically means, that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS: Dusty Rocker Boots and Broken T Boots LLC and its associates attempt to be as accurate as possible. However, Dusty Rocker Boots and Broken T Boots LLC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Dusty Rocker Boots and Broken T Boots LLC itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY DUSTY ROCKER BOOTS AND BROKEN T BOOTS LLC ON AN "AS IS" AND "AS AVAILABLE" BASIS. DUSTY ROCKER BOOTS AND BROKEN T BOOTS LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DUSTY ROCKER BOOTS AND BROKEN T BOOTS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DUSTY ROCKER BOOTS AND BROKEN T BOOTS LLC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM DUSTY ROCKER BOOTS AND BROKEN T BOOTS LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DUSTY ROCKER BOOTS AND BROKEN T BOOTS LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW: By visiting Dusty Rocker Boots and Broken T Boots LLC, you agree that the laws of the state of Texas, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Dusty Rocker Boots and Broken T Boots LLC or its associates.
DISPUTES: Any dispute relating in any way to your visit to Dusty Rocker Boots and Broken T Boots LLC or to products you purchase through Dusty Rocker Boots and Broken T Boots LLC shall be submitted to confidential arbitration in Texas, except that, to the extent you have in any manner violated or threatened to violate Dusty Rocker Boots and Broken T Boots LLC intellectual property rights, Dusty Rocker Boots and Broken T Boots LLC may seek injunctive or other appropriate relief in any state or federal court in the state of Texas, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators' award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise
SITE POLICIES, MODIFICATION, AND SEVER-ABILITY: Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Dusty Rocker Boots and Broken T Boots LLC. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the Dusty Rocker Boots and Broken T Boots LLC website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
§ Email Address
§ Phone Number
§ Shipping/Billing Address
§ Credit/Debit Card Information